1. Introduction
Feedbackity Ltd. and its affiliates ("Feedbackity", "we", "our" or "us") takes the privacy and protection of personal information seriously. By visiting our website or using our services, you acknowledge and accept the practices and policies outlined in this Privacy Policy (the "Privacy Policy"). This Privacy Policy applies to all information collected from or about you by Feedbackity.
The purpose of this document is to help you understand what information is collected from or about you, how this information is used and protected, and what options you have with regard to this information.
2. Information Covered by this Policy
For purposes of this Privacy Policy, our use of the term "Information" means any and all information we receive from or about you. This may include (without limitation) information collected from you directly or indirectly, manually or otherwise, or via electronic, automatic or other means, including (without limitation) via stationary, mobile or any other devices. Such information may include information (i) which you provide during the course of your use of our website (the "Site"), or your use of our services or our platform (the "Services"); (ii) collected about you, your business, and the technology you are using, and (iii) which we receive about you from third parties or other sources.
Information is divided into two distinct categories:
- "Non-Personal Information" means Information which does not personally identify a person.
- "Personal Information" means Information related to a natural person that can be used to directly or indirectly identify the person, such as names, addresses, e-mail addresses, and phone numbers, as well as other non-public information that is associated with the foregoing.
3. Acceptance of Terms
We obtain and use Information in accordance with this Privacy Policy. We will ask for your consent before using Personal Information in a manner other than as set out in this Privacy Policy.
BY USING OUR SERVICES OR VISITING OUR SITE OR SUBMITTING INFORMATION THROUGH THE SERVICES OR VIA OUR SITE, YOU EXPRESSLY CONSENT TO THE COLLECTION, PROCESSING, AND USE OF YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, INCLUDING THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND PROCESSING OF YOUR INFORMATION, INCLUDING YOUR PERSONAL INFORMATION, AS DESCRIBED HEREIN. YOUR INFORMATION, INCLUDING YOUR PERSONAL IDENTIFIABLE INFORMATION, MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS IN OTHER COUNTRIES WHERE LAWS REGARDING THE PROCESSING OF INFORMATION, INCLUDING PERSONAL INFORMATION, MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.
IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY, PLEASE DO NOT USE OUR SITE OR SERVICES.
4. How we Obtain and Collect Your Personal Information
You may provide us with your personal information voluntarily. However, we may also receive personal information about you from third parties such as marketing agencies, market research companies, our suppliers, contractors and consultants of our Affiliates, your colleagues and business contacts, public websites, and public agencies.
We collect Personal Information that you give us by filling in forms (including online forms, feedback forms after viewing a film or other creative work and/or forms completed for or at events), completing a customer survey or providing feedback on any of our message boards or via email, providing us with films or other creative works, using our Services, using or viewing our website, contacting us, setting up an account with us, registering online, placing an order for any of our products or services, or by contacting us by phone, email or other means; and that we learn about you from our business interactions, communications, and dealings with you.
We may receive personal information from third parties, such as your colleagues or business contacts, that may believe our Services are relevant to you, or when you register for one of our events.
We need certain types of personal information so that we can provide Services to you and perform contractual and other legal and regulatory obligations that we have. If you do not provide us with such personal information, or if you ask us to delete it, you may no longer be able to access our Services.
5. Information We Collect
We, or third parties on our behalf, may collect and use the following personal information: when you (or an organization that you represent) become(s) a customer and/or a user of our Services, we may collect and use the following types of information: your first and last names; gender; date of birth; government-issued identification and/or number; photo identification; address; fax; country of residence; nationality; place of birth; country of birth; languages; profession; film preferences and genres; interests; your company and/or personal email address; your telephone number; your company name; your job title; your company's industry; general information about your interest in our products and services; information about how you heard about us; personal information included in feedback you provide; PayPal details; information about films you submit or with respect to which you use the services (including without limitation film title, film synopsis, length, film link, film genre and any other information relating to your film, information of actors in your film and others who contributed to the film in any way); information provided when you correspond with us; any updates to information provided to us; information you provide to help us provide you with improved services; information about your marketing preferences, and personal information we collect about you or that we obtain from our third party sources.
Whenever you contact us or respond to our communications (e.g., in email, telephone, or writing), we receive your contact information and any other personal information you choose to provide us. We will use such information to fulfill your requests or to provide services.
Technical information we may collect includes: the Internet protocol (IP) address used to connect your computer to the internet; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our Site, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our web pages. We may also collect information about your visit and your behavior on our Site or our Services (e.g. time and length of visits to certain pages, page interaction information, methods used to browse away from the page, traffic data, location data, weblogs and other communication data).
By using the Site and/or the Services you provide your consent to automated processing of your personal information.
You may only provide personal information of others who have granted you their explicit consent to provide such information, and you are responsible for notifying such third parties that you have provided their information and directing them to this Privacy Policy.
6. Cookies
We, and third parties we may partner with, may store and retrieve information on and from your browser by placing a small text or data file called a "Cookie" in the browser files or otherwise on your computer, smartphone, or other device. By using the Services or the Site, you agree that we may use, store, and access Cookies on and from your computer, smartphone, or other device. For more information about Cookies and how we use them, please visit our Cookies Policy.
7. Non-Personal Information
Non-Personal Information may be collected, processed, and used in accordance with applicable law, for any and all purposes we deem fit. Generally, the information Feedbackity collects is used only for our own internal purposes, for example, to improve the Services and the Site, to improve our marketing and promotional efforts, to improve customer service, and to improve Feedbackity content and Site offerings, and may also be used by Feedbackity to contact you to provide you with information which we believe may be useful to you.
8. Use of Personal Information
In general, Personal Information you submit to us, or that is obtained by us, is used: to process your order and manage your account; to email you with offers to supply feedback; to email you with special offers on other products and services we think you might like; to email you with job offers; to share it with the filmmakers who received feedback from you; to locate suitable jobs for you; to share it/your film with feedbackers; to allow you to access and use our Site; to receive inquiries from you through the Site about our Services and Site; for improvement and maintenance of our Site and to provide technical support; to ensure the security of our Site; to recognize you when you return to our Site, to store information about your preferences, and to allow us to customize our Site according to your individual interests; to evaluate your visit to the Site and prepare reports or compile statistics; to run identity and know-your-customer checks and any other checks required by law and/or regulation; to create and manage the business relationship; to provide and support our services to you or the organization you represent; to improve our Services; to communicate with you about our Services; to send you notifications regarding your use of the Services or the Site; to send you notifications by various means, including regular mail, email, telephone, or SMS; to respond to requests that you make; to bill you, to resolve fee disputes and for other associated billing services; to operate, maintain, and improve the features, functionality, and performance of our Site and Services; to comply with our legal and regulatory obligations; to monitor compliance with our rules and contractual terms of use; to better understand our customers and the way they use and interact with our Site and our Services; to enhance security, prevent fraud or market abuse; to deliver targeted marketing and service update notices; and to protect our business and to enforce and exercise our rights.
Furthermore, we may create anonymized information from Personal Information by excluding information that makes the information personally identifiable to you. We may use this anonymized information for internal purposes and we also reserve the right to use and disclose such anonymized information at our discretion to third parties.
9. Disclosure of Personal Information
Except as otherwise stated in this Privacy Policy, we will not disclose or share your Personal Information with third parties, unless you ask or authorize us to do so.
We may disclose your Personal Information to our subsidiaries, joint ventures and to other companies under common control (collectively, "Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy. We may provide your Personal Information to your employer and to your colleagues within the organization that you represent. We may provide your Personal Information to any legal, regulatory or governmental body that we are required to disclose information to, as well as to credit control and debt collection agencies. We may provide your Personal Information to business partners, sub-contractors, companies that assist us in our marketing, advertising and promotional activities, analytics and search engine providers that assist us in the improvement and optimization of our Site, third party service providers, and suppliers who work on our behalf to provide you with some of the Services or the Site, to operate, improve, understand, customize, and support the Services or the Site, to help us communicate with our customers, to assist us in our marketing and promotional activities, and to help us with our business and informational needs. However, we do not grant these business partners, service providers, and suppliers any independent right to use this information except to help us provide the Services, operate the Site, or for our legitimate business interests.
In the event Feedbackity goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. We may disclose Personal Information we have collected from and about you if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws, (b) to respond to court orders, subpoenas, or warrants served on us, (c) to respond to an emergency, or (d) to protect and defend Feedbackity's rights or property.
Please note that third parties you interact with, including your employer, may have their own privacy policies, and Feedbackity is not responsible for their operations or their personal information practices. We encourage you to learn about the privacy practices of those third parties.
One of the main purposes of the Services is for users to provide content to be reviewed ("Content" and "Content Providers") and for other users to provide feedback ("Feedback" and "Feedback Providers"). If you are a Content Provider, we may disclose to Feedback Providers the Content and the Content Provider Information, including Personal Information. If you are a Feedback Provider, we may disclose to Content Providers and to other Feedback Providers the Feedback and the Feedback Provider Information, including Personal Information. Subject to any limitations set forth in our Terms of Use, Feedback and Feedback Provider Information, and Personal Information included therein, may be shared by us on our Site, on third party websites, on social media, or through other public media. Do not include your Personal Information in Feedback or Content that you provide if you do not want us or a Content Provider to disclose such Personal Information to others.
10. Retention of Your Personal Information
Our Company securely stores your data. We may store your data at various third party providers. Only people working at Feedbackity or for Feedbackity have access to the data. All accounts are password protected.
We keep your Personal Information for as long as is necessary for the purposes for which the Personal Information is processed. The length of time for which we retain Personal Information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights. Where we receive sensitive personal information, we will only keep such information for as long as strictly necessary. We make reasonable attempts to ensure that all instances of such information are deleted in their entirety, including any of your personal information upon deletion. For requests for access, corrections, or deletion please see "Contact Us" below.
If you change the email address associated with your account, we retain your previous email address(es) for security, fraud prevention, and account management purposes. This history is used only for those purposes and is not used for marketing or shared with third parties except as required by law.
11. Data Transfers
We may transfer the Information, including Personal Information, we collect about you to recipients in countries other than the country in which the information originally was collected, including but not exclusively, countries outside the European Economic Area ("EEA"), and such information may be used, stored and/or accessed in such locations. Those countries may not have the same data protection laws as the country in which you initially provided the information. By using or participating in any of our Services or the Site, and/or by providing us with your Information, you consent to the collection, transfer, storage and processing of your Information in such other countries. In those cases where we transfer Personal Information collected in the EEA to Affiliates or to our service providers located in countries outside the EEA, we will take appropriate measures to ensure that the recipient protects your Personal Information adequately in accordance with this Privacy Policy.
Contact Us
For any questions about this Privacy Policy, or for requests for access, correction, or deletion of your personal information, please contact us at the contact details provided on our Site or at Feedbackity.com.